Privacy Policy

Last updated: January 2025

1. Introduction

ADX Digital PTE LTD ("we," "us," or "our") operates the Kids Learning Portal website and services. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

2. COPPA Compliance

We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personally identifiable information from children under 13 without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately.

For children under 13, we require parental consent before collecting any personal information. Parents can review, modify, or delete their child's information at any time by contacting us.

3. Information We Collect

We collect different types of information for various purposes:

Personal Data

  • Email address (parent/guardian only)
  • Name (optional)
  • Country (optional)
  • Account credentials

Usage Data

  • Pages visited and features used
  • Time and date of visits
  • Time spent on pages
  • Learning progress and achievements

Cookies and Tracking

We use cookies to enhance user experience, remember preferences, and track usage patterns. For more details, see our Cookie Policy.

4. How We Use Information

We use the collected information for:

  • Providing and maintaining our Service
  • Personalizing the learning experience
  • Tracking learning progress
  • Sending important updates about the Service
  • Providing customer support
  • Analyzing usage to improve our Service
  • Detecting and preventing technical issues

5. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. When data is no longer needed, we securely delete or anonymize it. Parents can request deletion of their child's data at any time.

7. Third-Party Services

We may use third-party services to help us provide and improve our Service. These third parties have access to personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Our third-party services include:

  • Supabase (Authentication and Database)
  • ElevenLabs (Text-to-Speech)
  • Content delivery networks
  • Analytics services (anonymized data only)

8. Children's Privacy

Protecting children's privacy is especially important to us. Our Service is designed for children, and we take special precautions:

  • We do not collect more information than necessary
  • We do not share children's personal information with third parties for marketing
  • We do not allow children to publicly share personal information
  • Parents have full control over their child's account and data

9. Your Rights

You have the right to:

  • Access the personal data we hold about you or your child
  • Correct any inaccurate data
  • Request deletion of personal data
  • Object to certain uses of personal data
  • Withdraw consent at any time
  • Receive a copy of personal data in a portable format

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. By using our Service, you consent to such transfers. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide prominent notice or obtain parental consent as required.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

ADX Digital PTE LTD

#19-08 PRUDENTIAL TOWER

30 CECIL STREET

SINGAPORE (049712)

Email: support@adacts.com